Known Issues

Issues connecting / creating character

There are a few issues people can run into when they first join:

Invisible character in the character creator

• Swap genders, this should reveal a ped for you to modify. If this doesn’t work you can try hitting F8 and typing ‘fixinvisble’ (without the quotes).

Stuck in the Red Dead loading screen

• This tends to happen when people launch directly into RedM without having ever played RDR2 Story Mode or RDO. In order for RedM to work properly your Social Club needs to be logged in and synced, which happens when you launch either version of the base game. Load into Story Mode or RDO, (create a character), and play up until you have completed the prolog mission and you should then be able to log into the server with no issues.
• Another cause can be that Social Club, Discord or Steam is running as admin mode. 

RedM is saying you're not whitelisted

• In order to play on the server you have to be part of this Discord server. When you first launch RedM with Discord open it should display a prompt to link your Discord with Cfx, which is what will allow you into the server. If the message displays that you're not whitelisted, close RedM and restart Discord first. A full PC restart can work too if restarting Discord itself isn't working.

Another

option

is to remove the FiveM authorisation in your Discord settings. Go to User Settings > Authorised Apps > Deauthorise FiveM. Then restart Discord and launch RedM afterwards.

Also please note you haveneed to have the Discord App running, (not be using the web browser version,version) and make sure you aren’t running Discord in Admin mode.

Issues connecting

• If

  3)you're experiencing issues connecting to the server, you can also connect by simply hitting F8 on the RedM ishome tellingscreen meand I can’t get in because I’m nottyping: “whitelisted”?-connect Weplay.drb.gg” are(without notthe actually a Whitelisted server,quotes but you do have to be a member of this Discord to be able to join. When you first launch RedM with Discord open you should be prompted to link your Discord with CFX which is what will allow you intoinclude the server.space Ifafter youthe areword having“connect”)

issues

you can try closing out of everything, restarting your PC, then opening, in this order, Discord, Steam (or whichever platform you own RDR2 or RDO on), then RedM. 

*If you are having issues connecting to the server, rather than clicking the “join” button you can also connect by simply hitting F8 with RedM on the home screen and typing: “connect play.drb.gg” (without the quotes but you do include the space after the word “connect”)