Known Issues

~~There are a few issues people can run into when they first join:~~

Invisible character in the character creator

Swap genders, this should reveal a ped for you to modify. If this doesn’t work you can try hitting F8 and typing “fixinvisble” (without the quotes).

Stuck in the Red Dead loading screen

This tends to happen when people launch directly into RedM without having ever played RDR2 Story Mode or RDO. In order for RedM to work properly your Social Club needs to be logged in and synced, which happens when you launch either version of the base game. Load into Story Mode or RDO, (create a character), and play up until you have completed the prolog mission and you should then be able to log into the server with no issues.
Another cause can be that Social Club, Discord or Steam is running as admin mode.

RedM is saying you're not whitelisted

In order to play on the server you have to be part of this Discord server. When you first launch RedM with Discord open it should display a prompt to link your Discord with Cfx, which is what will allow you into the server. If the message displays that you're not whitelisted, close RedM and restart Discord first. A full PC restart can work too if restarting Discord itself isn't working.
Another option is to remove the FiveM authorisation in your Discord settings. Go to User Settings > Authorised Apps > Deauthorise FiveM. Then restart Discord and launch RedM afterwards.
Also please note you need to have the Discord App (not the web browser version) and make sure you aren’t running Discord in Admin mode.

Issues connecting

If you're experiencing issues connecting to the server, you can also connect by simply hitting F8 on the RedM home screen and typing: “connect play.drb.gg” (without the quotes but you do include the space after the word “connect”)